IDR services for independent practices

IDR support for underpaid out-of-network claims.

Keep your practice yours. Provider Recovery Partners handles eligible out-of-network payment disputes through independent dispute resolution (IDR), so you can focus on your patients and your practice. We manage the process from eligibility review through payment follow-up.

Federal IDR nationwide New York New Jersey Florida Texas

What PRP manages

01Pathway routing
02Eligibility review
03Document control
04Deadline management
05Reporting and reconciliation
Four standard claim documents plus one-time practice and provider onboarding information.

Federal/state pathway routing

Claim-level dashboard visibility

Document and deadline controls

Who we help

Built for claims worth pursuing.

For doctors who want to stay independent, taking on payment disputes shouldn’t mean adding another job to the practice. PRP works with individual providers and groups to pursue eligible underpayments alongside their existing billing team.

01 · Claim profile

Meaningful out-of-network underpayments

Designed for claims where the potential recovery justifies specialized pursuit.

02 · Documentation

Four standard claim documents

Insurance card, provider EOB or RA, CMS-1500, and operative notes, uploaded through PRP’s separate secure application after onboarding.

03 · Pathway

Federal or supported state process

Potentially eligible federal matters nationwide, plus applicable state disputes in NY, NJ, FL, and TX.

Claim-value and volume minimums apply. The consultation and PRP-requested claims review are both complimentary.

Why PRP is different

Built around routing, controls, reporting, and recovery measurement.

Handling the process is table stakes. PRP is designed to make the operating details visible: which pathway applies, what evidence is ready, what deadline is next, and what incremental recovery was actually achieved.

01

Claim-level reporting

Transparent status, action, deadline, outcome, and recovery views instead of a black-box handoff.

02

Federal-versus-state routing

Pathway review considers the plan, venue, timing, payer response, and supported state rules before work begins.

03

Document and deadline controls

Standard intake, missing-item follow-up, notice tracking, evidence preparation, and escalation dates are managed together.

04

Portfolio operating capability

Technology-enabled case management supports multi-EOB reconciliation, RCM partnerships, and white-label delivery models.

How it works

You provide the records.
PRP controls the workflow.

01

Route the claim

We review plan, venue, timing, and payment facts to determine whether federal IDR or a supported state process may apply.

02

Confirm fit and independence

PRP checks claim-specific eligibility, operating fit, and independence considerations before pursuit.

03

Control documents and deadlines

We organize the submission file, deadline calendar, notices, evidence, and missing-item follow-up.

04

File and negotiate

PRP manages filing, communications, negotiation, and case updates throughout the applicable process.

05

Reconcile and report

Claim-level reporting keeps stages, outcomes, multi-EOB activity, and incremental recovery visible to your team.

Standard claim intake

For most claims, four documents are enough.

After onboarding, PRP provides a separate secure application URL for uploading the standard claim file. PRP will organize it for eligibility review, negotiation, and dispute preparation.

For each standard claim
01Patient insurance card
02Provider EOB or RA
03CMS-1500
04Operative notes
One-time startup information

Practice and provider profile

Before the first matters are submitted, PRP will collect basic practice and provider information, including a provider CV.

Unusual casesAdditional documentation may occasionally be required. PRP will identify the specific item when the claim calls for it.

Secure exchange onlyThese materials may contain PHI. Submit them only through the separate secure application URL PRP provides after onboarding—not through this public website or the scheduling flow.

Claim-level visibility

Claim-level reporting, not a black box.

The client dashboard makes stage, deadlines, actions, outcomes, multi-EOB activity, and recovery reporting visible without pulling your staff into day-to-day administration.

See a worked payment exampleSee how to divide IDR work with your biller
ClaimPathwayStageLatest activity
PRP–2481FederalOpen negotiationPayer response logged
PRP–2537New YorkEvidence preparationDocumentation organized
PRP–2604TexasOutcome trackingPayment status monitored
Scroll horizontally to see all columns. Illustrative claim data. Live client views reflect actual matters.

Aligned commercial model

Measured recoveries, not headline win rates.

Incremental recovery

The amount ultimately paid
minus the amount originally paid.

The consultation and PRP-requested claims review are both complimentary. Contingent economics and operating minimums are confirmed before accepted work begins.Understand recovery, costs, and reporting

Current coverage

IDR support for practices nationwide.

Federal IDR may apply to eligible claims nationwide. PRP reviews the plan and claim facts to confirm whether a federal or supported state pathway applies.

State

New York

Applicable disputes under the supported state pathway.

State

New Jersey

Applicable disputes under the supported state pathway.

State

Florida

Applicable disputes under the supported state pathway.

State

Texas

Applicable disputes under the supported state pathway.

Eligibility depends on the specific claim, plan, date, venue, and other facts. PRP confirms the available pathway before work begins. Review the coverage guide.

IDR insights

Understand the process before the deadline.

Source-backed guidance for provider teams navigating federal IDR and the No Surprises Act.

Frequently asked questions

What teams usually want to know first.

PRP is designed for potentially eligible out-of-network claims with meaningful underpayment opportunity. Federal or supported state eligibility depends on the specific claim facts, and claim-value and volume minimums apply.

More time for your practice

Let’s take payment disputes off your team’s desk.

Tell us about your practice and the underpayments you’re seeing. We’ll help you assess whether PRP is a fit. The consultation and PRP-requested claims review are complimentary. Please keep patient information out of the public forms and scheduling flow.

Prepare for follow-up reviewView the intake checklistAsk a general question